Laptop will not turn on, will not boot, or shuts down by itself
Hardware & Devices · 3 views · 🧭 Guided walkthrough
Let's get your machine powering on. Do each step, then tell me if it worked.
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Use this when the machine has no power, blinks and does nothing, cannot reach Windows/Ubuntu, or shuts itself down. Most cases are fixed by a proper power reset. A blinking-light pattern or an on-screen error code usually means a hardware repair is needed — raise a ticket with the details.
1. Check the charger and wall socket. If the charging light does not glow, try another socket, then another charger.
2. Hard power reset: unplug the charger and all USB devices, hold the power button 30 seconds, reconnect power, switch on.
3. Remove all USB drives and SD cards, then restart — it may be trying to boot from an empty device.
4. Watch the keyboard lights: a repeating blink pattern is a hardware code (usually RAM or motherboard). Count and note it.
5. Load BIOS defaults: tap the BIOS key at power-on (HP F10, ASUS/Dell F2, Lenovo F1), choose Load/Restore Defaults, Save & Exit.
6. Thermal/fan: a 90B fan error, a hot base, or a fan that never spins means it will overheat. Keep vents clear, use on a hard surface, and raise a ticket for cleaning/fan replacement.
Still stuck? Raise a ticket with the model, exactly what you see (blink pattern or error code), and what you tried.
1. Check the charger and wall socket. If the charging light does not glow, try another socket, then another charger.
2. Hard power reset: unplug the charger and all USB devices, hold the power button 30 seconds, reconnect power, switch on.
3. Remove all USB drives and SD cards, then restart — it may be trying to boot from an empty device.
4. Watch the keyboard lights: a repeating blink pattern is a hardware code (usually RAM or motherboard). Count and note it.
5. Load BIOS defaults: tap the BIOS key at power-on (HP F10, ASUS/Dell F2, Lenovo F1), choose Load/Restore Defaults, Save & Exit.
6. Thermal/fan: a 90B fan error, a hot base, or a fan that never spins means it will overheat. Keep vents clear, use on a hard surface, and raise a ticket for cleaning/fan replacement.
Still stuck? Raise a ticket with the model, exactly what you see (blink pattern or error code), and what you tried.
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