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Common requests

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Desktop / WorkstationRequest a desktop workstation (office locations only). Distribution List / Group AccessRequest to be added to or removed from a mailing group or shared drive. Email / Google Workspace AccountRequest a new Iksula Gmail account or changes to an existing one (usually for new joiners — HR/manager raises this). External MonitorRequest an external monitor for your workstation. Laptop ChargerRequest a replacement charger/adapter. Mention your laptop model and asset tag; faulty chargers must be returned. MS Office / Excel LicenseRequest Microsoft Office activation or a new license if Excel/Word shows "unlicensed product". New LaptopRequest a company laptop for a new joiner or a project. Mention required specs (e.g. i5/16GB or i7/32GB) and the joining/needed-by date. Replacement LaptopRequest a replacement when your current laptop is slow, damaged or 3+ years old. Mention your current asset tag or serial number.

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