FAQ: I missed a punch or my attendance is wrong — how do I fix it?
HR Guides · 0 views
If you couldn't punch in/out (technical glitch, biometric issue, or you were on outdoor duty), you can correct it yourself in HRMantra.
HOW TO FIX IT
• Log in to HRMantra > Attendance and raise a Regularisation / OD (Outdoor Duty) request for that date, with a short reason. Mark OD within 7 days of the day.
• Your request goes to your Reporting Manager for approval — a regularisation only counts as present once it is APPROVED, so follow up if it's still pending.
IMPORTANT — PAYROLL CUT-OFF
• Attendance for a month is locked before payroll is processed. If the period is already closed you won't be able to submit for those dates — apply from the 1st of the next month, or raise an HR request so it's considered in the payroll reconciliation.
Still stuck (portal error, request not submitting)? Raise an HR request with the date and a screenshot and HR will escalate to the HRMantra vendor if needed. See also 'Leave & Attendance policy (HRMantra)'.
HOW TO FIX IT
• Log in to HRMantra > Attendance and raise a Regularisation / OD (Outdoor Duty) request for that date, with a short reason. Mark OD within 7 days of the day.
• Your request goes to your Reporting Manager for approval — a regularisation only counts as present once it is APPROVED, so follow up if it's still pending.
IMPORTANT — PAYROLL CUT-OFF
• Attendance for a month is locked before payroll is processed. If the period is already closed you won't be able to submit for those dates — apply from the 1st of the next month, or raise an HR request so it's considered in the payroll reconciliation.
Still stuck (portal error, request not submitting)? Raise an HR request with the date and a screenshot and HR will escalate to the HRMantra vendor if needed. See also 'Leave & Attendance policy (HRMantra)'.
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