Unable to log in to HRMantra — reset your password or first-time login
HR Guides · 7 views · 🧭 Guided walkthrough
First-time HRMantra login, forgot-password reset, and locked-account fixes.
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HRMantra is the HR portal for attendance, leave, payslips and declarations. Login problems are almost always one of the three cases below.
FIRST-TIME LOGIN (new joiners)
1. Open the HRMantra portal link shared in your welcome email (also available on the intranet).
2. Your username is your EMPLOYEE CODE (e.g. 105758) — not your email address.
3. Your first password is the default pattern shared by HR during onboarding. If you never received it, raise a ticket here and we will re-share it securely.
4. You will be forced to set a new password on first login. Choose one you have not used elsewhere.
FORGOT PASSWORD
1. On the HRMantra login page click "Forgot Password".
2. Enter your employee code — the reset link goes to your OFFICIAL @iksula.com / @iksula.in email.
3. The link expires quickly; use it soon after it arrives and set your new password.
4. No email received? Check spam first. If your official email itself is inaccessible, that is an IT matter — raise it with the IT Helpdesk; HR can only reset HRMantra once your mailbox works.
ACCOUNT LOCKED
Three wrong attempts lock the account for a while. Wait 30 minutes and try "Forgot Password" — do NOT keep retrying, each attempt extends the lock. Still locked after that? Raise a ticket with your employee code and we will unlock it.
GOOD TO KNOW
- HRMantra passwords are managed by HR — the IT Helpdesk cannot reset them.
- Attendance/leave data issues (wrong balance, missed punch) are a different request: use "Leave / Attendance Correction" in the Service Catalog.
Still stuck? Reply on your ticket or email the HR team with your employee code and a screenshot of the error.
FIRST-TIME LOGIN (new joiners)
1. Open the HRMantra portal link shared in your welcome email (also available on the intranet).
2. Your username is your EMPLOYEE CODE (e.g. 105758) — not your email address.
3. Your first password is the default pattern shared by HR during onboarding. If you never received it, raise a ticket here and we will re-share it securely.
4. You will be forced to set a new password on first login. Choose one you have not used elsewhere.
FORGOT PASSWORD
1. On the HRMantra login page click "Forgot Password".
2. Enter your employee code — the reset link goes to your OFFICIAL @iksula.com / @iksula.in email.
3. The link expires quickly; use it soon after it arrives and set your new password.
4. No email received? Check spam first. If your official email itself is inaccessible, that is an IT matter — raise it with the IT Helpdesk; HR can only reset HRMantra once your mailbox works.
ACCOUNT LOCKED
Three wrong attempts lock the account for a while. Wait 30 minutes and try "Forgot Password" — do NOT keep retrying, each attempt extends the lock. Still locked after that? Raise a ticket with your employee code and we will unlock it.
GOOD TO KNOW
- HRMantra passwords are managed by HR — the IT Helpdesk cannot reset them.
- Attendance/leave data issues (wrong balance, missed punch) are a different request: use "Leave / Attendance Correction" in the Service Catalog.
Still stuck? Reply on your ticket or email the HR team with your employee code and a screenshot of the error.
hrmantrapassword resetfirst loginhr portallocked account