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Common requests
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Address Proof LetterRequest a company-issued address proof letter.
Employment / Experience LetterRequest an employment or experience letter. Mention the purpose (visa, loan, new employer) — it affects the format.
F&F Settlement QueryQuestions about full & final settlement after exit — status, deductions, or timelines.
HRMS Access IssueHR portal (HRMS) login or data issues — password resets on HRMS are handled by HR, not IT.
Leave / Attendance CorrectionReport a wrong leave balance or missed punch. Mention the dates and what the record should say.
Salary Slip RequestRequest salary slips for specific months. Mention the months needed; slips are shared on your official email.
Popular help articles
All articles →- FAQ: I missed a punch or my attendance is wrong — how do I fix it?Regularise a missed biometric punch, apply for OD (outdoor duty), and what to do when the attendance period is already closed for payroll.
- FAQ: My week-off or shift is showing wrong in HRMantraWhat to do when your weekly-off day or shift roster is mapped incorrectly in HRMantra and is causing wrong leave/attendance.
- FAQ: Why was extra leave deducted? (the sandwich rule)A quick explanation of why a holiday or weekly-off next to your leave sometimes gets counted, and how to avoid it.
- FAQ: There is a deduction on my payslip I don't understandThe common deductions you'll see on your payslip (Mediclaim, MLWF, PF/VPF, TDS, LWP) and how to query one that looks wrong.
- FAQ: PF is showing on my payslip but I opted out (or my UAN isn't mapped)What to do about PF deductions when you filed a Form 11 opt-out, or your UAN isn't linked yet.
- FAQ: Request or correct your salary breakup / CTCHow to get your CTC breakup, and how to fix a wrong designation, missing allowance (TA/LTA) or component in your salary structure.